Ordering & Payment

Q: How do I place an order?
A: Simply browse our store, add items to your cart, and proceed to checkout. We accept multiple payment methods for your convenience.

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, PayPal, Apple Pay, and other secure payment options.

Q: Can I modify or cancel my order after placing it?
A: Orders are processed quickly to ensure fast shipping. If you need to make changes, contact us within 12 hours of placing your order.

Shipping & Delivery

Q: How long does shipping take?
A: Our shipping times vary by location:

• USA & Canada: 7-15 business days

• UK & Europe: 10-20 business days

• Australia & Other Countries: 12-25 business days

Q: How can I track my order?
A: Once your order is shipped, we will email you a tracking link to monitor your package.

Returns & Refunds

Q: What if I receive a damaged or incorrect product?
A: Contact us within 7 days of receiving your order with photos, and we will provide a replacement or refund.

Q: Do you offer refunds if I change my mind?
A: Refunds are available for unused products in original packaging within 30 days. Shipping costs are non-refundable.